Contact information
Last Updated: July 2026
At 3FOLDS, we are committed to providing excellent customer service and support. If you have any questions regarding your order, shipping, returns, products, or our policies, please do not hesitate to contact us.
Customer Support
We aim to respond to all customer inquiries as quickly as possible and typically reply within 24–48 business hours.
Email: support@3folds.store
Business Information
Business Name: 3FOLDS
Website: 3folds.store
Location: Johannesburg, Gauteng, South Africa
Support Topics
You may contact us regarding:
- Order status and tracking
- Shipping and delivery inquiries
- Returns and refund requests
- Product information
- Payment and checkout assistance
- General customer support
Business Hours
Customer support is available during standard business hours:
Monday – Friday: 08:00 – 17:00 (SAST)
Saturday, Sunday & Public Holidays: Limited support availability
Response Times
While we strive to respond promptly, response times may vary during periods of high demand. We appreciate your patience and will work to resolve your inquiry as efficiently as possible.
For all inquiries, please contact us at: support@3folds.store. We value your trust and appreciate your support of 3FOLDS.